Overview
This Privacy Policy describes how Ai Chat — Friend Assistant ("we," "us," or "our") collects, uses, and shares information when you use our mobile application (the "App"). The App provides AI-powered chat assistance and image generation features.
By using the App, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring transparency about our data practices.
This Privacy Policy, together with our Terms of Service, governs your use of the App and explains your rights regarding your personal data.
Data We Collect
We collect the following categories of information:
Information You Provide:
- Chat messages and prompts you submit to the AI assistant
- Images you upload for AI processing or generation requests
- Account information (email address) if you create an account
- Feedback and support inquiries you submit
Automatically Collected Information:
- Device information (device type, operating system version)
- App usage data and interaction patterns
- IP address and general location (country/region)
- Crash logs and performance data
Purchase Information:
- Subscription status and type
- Transaction identifiers (processed by Apple)
How We Use Your Data
We use the collected information for the following purposes:
- To provide AI services: Processing your chat messages and image requests through our AI systems to generate responses and images
- To improve our services: Analyzing usage patterns to enhance app functionality and user experience
- To manage subscriptions: Processing and managing your subscription status and access to premium features
- To provide support: Responding to your inquiries and resolving technical issues
- To ensure security: Detecting and preventing fraud, abuse, and unauthorized access
- To comply with legal obligations: Meeting applicable legal requirements and regulations
Third-Party AI Services
Important: To provide AI chat and image generation features, your data is transmitted to third-party AI service providers. By using these features, you explicitly consent to this data sharing.
Our App uses the following third-party AI services:
For AI Chat functionality:
- OpenAI — Your chat messages are sent to OpenAI's servers to generate AI responses. OpenAI may process your data according to their privacy policy.
For Image Generation:
- OpenAI DALL-E / Stability AI — Your image prompts and any uploaded images are sent to these services to generate new images.
These third-party providers may retain your data according to their own privacy policies. We encourage you to review their privacy policies:
- OpenAI Privacy Policy: openai.com/privacy
You can disable AI features at any time by not using the chat or image generation functions. Core app functionality without AI features remains available.
Subscriptions & Payments
Our App offers premium features through auto-renewable subscriptions:
- Payment is charged to your Apple ID account at confirmation of purchase
- Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period
- Your account will be charged for renewal within 24 hours prior to the end of the current period
- You can manage and cancel your subscriptions in your Apple ID account settings
- Any unused portion of a free trial period will be forfeited when you purchase a subscription
All payment processing is handled by Apple. We do not collect or store your credit card information or other payment details.
Data Sharing
We may share your information with:
- Third-Party AI Providers: As described above, to provide AI chat and image generation services
- Analytics Providers: To help us understand app usage (data is anonymized)
- Advertising Partners: To display relevant advertisements (only with your consent where required by law)
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal data to third parties.
Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit using TLS/SSL
- Secure storage of data on protected servers
- Regular security assessments and updates
- Access controls limiting data access to authorized personnel
While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your data for certain purposes
- Restriction: Request restriction of processing in certain circumstances
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.
For California Residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt-out of the sale of personal information. We do not sell personal information.
For EU/EEA Residents (GDPR): You have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with a supervisory authority.
Account Deletion
You can request deletion of your account and associated data at any time:
- In-App: Go to Settings → Account → Delete Account
- Via Email: Send a deletion request to our support email
Upon receiving your deletion request:
- We will delete your account and personal data within 30 days
- Some data may be retained for legal compliance or legitimate business purposes
- Data shared with third-party AI providers is subject to their retention policies
Important: Before deleting your account, please cancel any active subscriptions through your Apple ID settings to avoid future charges.
Children's Privacy
Our App is not intended for children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children.
If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
Privacy Policy Changes
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date at the top of this policy
- Sending you a notification through the App for significant changes
Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of such changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: support@ai-chat.ai
We will respond to your inquiry within a reasonable timeframe.